Thank you to all of our learners who have taken the time to fill in our online surveys and provide feedback so far this year!
You might be wondering what we actually do with this feedback. It’s simple – we listen, and we use it to make the learning experience better for you and all future learners.
Thanks to you, we have been able to make the following improvements this year:
YOU SAID that you would like to see better alignment of assessment instructions, marking rubrics and content, so
WE have already updated instructions and are continuously working with Subject Matter Experts to make instructions clearer and to ensure all aspects of your studies align.
YOU SAID that you found it difficult to review your work and feedback after completing some of the assessment quizzes in our courses, so
WE are now using a different quiz tool that allows you to review your answers and feedback once you completed it.
YOU SAID that you would like earlier access to your courses, so
WE are now offering access to the courses to learners one week prior to their start date to familiarise themselves with the portal and the navigation.
YOU SAID that you wanted more interaction with eCampus NZ, so
WE created a greater sense of presence by
- providing introductory videos by Facilitators about courses
- providing introductory sessions using Zoom for new learners (in some programmes)
- providing other opportunities to connect synchronously e.g. virtual lunch with Facilitator.
- introducing emails that go to learners from three weeks prior to their start date to welcome everyone and better prepare them for study.