
Become a leader that motivates and inspires a team!
Managing a team is all about having the confidence and the techniques to lead effectively. If you are looking to kickstart a career change, or step up into a leadership role, the New Zealand Certificate in Business (First Line Management) (Level 4) could be for you!
This qualification will give you the self-assurance to be a great leader. It will give you the systems and tools to lead in a capable and confident manner and the motivation to take your career in management to the next level.
Courses
To complete this qualification you are required to complete the following courses:
Want to learn more?
Enquire today and one of our Sales and Learner Experience Coordinators will be in touch.
How a qualification in First Line Management will benefit you!
Benefits to you
You will become an effective leader
An effective leader is someone who understands their own leadership style and the style of those around them. You will learn how to identify the ways you can improve your leadership skills – leading to greater professional and personal development.
Learn critical conflict skills
As a manager you will have to deal with conflict at some point in your career. Through our specialised training, you will learn successful techniques and strategies for managing difficult circumstances and handling conflict successfully.
Learn the latest leadership techniques
This qualification will give you the skills you need to immediately make changes in your workplace. Our management techniques are easily applied to any role, in any sector. Lead from the front and be a change manager.
Understand staff performance
You will learn about key performance indicators, the review process, training and development and identifying staff resources and abilities.
Achieve your workplace objectives
Learn how to develop a plan which will help you allocate, manage and evaluate workflows and resources to achieve team and individual objectives.
Motivate and inspire
Create a positive and productive work environment. A qualification in First Line Management will give you the skills to motivate your team for success.

We helped WineWorks upskill their warehouse team leaders.
eCampus NZ teamed up with WineWorks, to deliver the New Zealand Certificate in Business (First Line Management) (Level 4) to five of their warehouse team leaders. Completing the First Line Management Certificate gave these leaders new levels of confidence and self-belief.
“The team are looking at things through a different light and making improvements as they go. We can’t put a price tag on the development that they have had. They are now developing people down their line just because of this experience” – Warrick De Waal, Warehouse Manager at WineWorks.
Learn More | Read our Case Study.

