How to Enrol – Step by Step

We know that enrolling to study can be overwhelming, which is why we walk alongside you every step of the way.

We’ll get in touch by phone or email to let you know exactly what you need to do at every stage of the enrolment process.

Whenever you have a question, all you need to do is email [email protected] or call 0800 328 269 and press 1.

Our friendly Sales and Learner Service coordinators will walk you through the next step.

We encourage you to focus on one step at a time, like this:


Step 1: Application

Click here to apply online. The application form should take approximately 10-15 minutes to complete.

What you need to do:

  • Sit tight – we’ll be in touch by phone or email as soon as we can.
  • If you’re over 20 years old, you might want to start pulling together a CV, as we’ll ask for this at the next stage of the enrolment process. If you’ve never written a CV, click here for advice on what to include and templates. Keep it short and sweet – we just need an idea of your skills and work experience to help us plan your study pathway.


Step 2: Enrolment Questionnaire

One of our Sales and Learner Service Coordinators will get in touch by email, which will include a link to an easy online form. We will use your answers to help you plan a study pathway that will help you achieve your goals and work around your lifestyle.

What you need to do:

  • Click on the link and answer the questions or call 0800 328 269 if you’d prefer to do it over the phone.
  • If you’re over 20, we will ask you to send through a copy of your CV (see advice on writing your CV in Step 1).


Step 3

We will send you a study plan by email.

What you need to do:

  • Accept your Study plan by replying to the email with the words “I accept” (and any questions you may have).
  • If you’re applying for StudyLink assistance, begin the application process now. First-time learners can apply online using this link. You can use MyStudyLink to manage your information, claim course-related costs, and re-apply for Student Allowance or Student Loan online. Alternatively, you can email StudyLink through their FAQs page or give them a call on 0800 88 99 00. You’ll find the name of our educational provider/enrolling institute on your study plan, which also includes the start and end dates of your courses.
  • If you are older than 20 and haven’t sent through your CV yet, attach it to this email.
  • Now start looking out for your eCampus NZ portal login details – please check your spam/junk folder. You’ll do all your learning through the portal.
  • Note: You can log in and start learning before you have completed the next step of the enrolment process, but your enrolment will be cancelled if you don’t complete Step 4 by the end of the first official week of study.


Step 4

When you have accepted your study plan, we will send all of your enrolment information to your enrolling institute (Ara, UCOL, NMIT, NorthTec, Otago Polytechnic, EIT, Toi-Ohomai, or WelTec & Whitireia).

They will get in touch and ask for a verified copy of your ID. They will also send through a study contract for you to fill in and may ask you for information about payment/StudyLink.

What you need to do:

  • Follow their instructions to complete your study contract.
  • Send them a verified copy of your ID. This may be one of the following:
    • Birth certificate (with place of Birth stated as New Zealand, Cook Islands, Tokelau, Niue, or Australia)
    • New Zealand passport
    • Overseas passport (with NZ Residency stamp)
    • Marriage certificate (If you have changed your name from your birth certificate or passport)
    • Deed poll declaration (If you have changed your name by deed poll)
    • Certificate of citizenship for New Zealand.

Click here to learn how to get your ID verified.


Congratulations, you’re fully enrolled to study!

Make it happen!

  • Learn online with a leading institute
  • Fees-free for eligible students
  • Choose when and where you study
  • Do it your way
The eCampus NZ learning platform is being closed on 29 February 2024, as part of the completion of the amalgamation into Open Polytechnic | Te Pūkenga. Therefore, access to courseware for ākonga (learners) will be available for three months post course completion or 29 February 2024, whichever happens first. If you have any questions, please contact eCampus NZ : [email protected] or call 0800 328 269.