Getting the good oil

The glue, the backbone, the oil that keeps the engine running – these are all ways of describing the administration function of any organisation. Everyone knows when the administration isn’t running on all cylinders – suddenly the business isn’t ticking along so well anymore.

Linking the organisation’s various departments, the administration team ensures the successful flow of information, communicating with everyone, solving problems and coming to the rescue. Red cape is of course optional.

Quality professional administrators are sought after. Their well-honed communication skills set them in good standing with their colleagues, and their ability to respond to a crisis makes them an indispensable lynchpin.

It’s no surprise then that good office administration correlates to high workplace productivity and efficiency. The administrator often organises the workflow, makes the rules, and ensures the team sticks to them. All the while maintaining an air of calm control!

Organised and motivated personalities are often drawn to business administration roles. They delight in assessing how systems are working now, and how they could be working better. Getting a business ‘humming’ gives them a real sense of achievement. Gaining such a valuable ‘line of sight’ across the business places the administrator in a privileged position. It also sets them in good stead for promotion; there is fantastic growth in this field.

Being savvy when it comes to team dynamics is crucial. The administrator works with everybody, and has more touchpoints within the business than most other roles. A good administrator plays to peoples’ strengths and encourages team collaboration.

Solutions focused, with an eye for detail, the administrator may also supervise some of the more junior staff members, or a team. Their love of all things ‘best practice’ means that mentoring and training comes naturally to administrators, and they are trusted teachers within the business.

A career in business administration is full of variety and opportunity. It encompasses leadership dynamics, training, IT, finance, legislation and customer service.

By studying the new Administration and Technology courses through eCampus NZ you can equip yourself to be the best. Gain knowledge of the most current processes and technology systems available. Our courses cover a range of business administration topics including customer service, business document formatting, practical problem solving and much more.

Check out these brand new exciting courses by visiting

The eCampus NZ learning platform is being closed on 29 February 2024, as part of the completion of the amalgamation into Open Polytechnic | Te Pūkenga. Therefore, access to courseware for ākonga (learners) will be available for three months post course completion or 29 February 2024, whichever happens first. If you have any questions, please contact eCampus NZ : [email protected] or call 0800 328 269.