You can manage performance and variations to ensure success!
Ensure you have the skills and confidence to effectively manage workflows – taking account of and dealing with variances as they crop up. Learn the skills required to keep projects on track and your team focused on meeting Key Performance Indicators, required outputs and organisational objectives. Download course brochure.
You can study fees-free
From 1 January 2018, tertiary education will be fees-free for eligible first-time tertiary students on programmes level 3 and above. You may be eligible to study this course fee-free. Find out if you’re eligible for free study.
Benefits to you
Understand how to establish and review KPIs
KPIs provide the method for measuring and monitoring performance. They enable you to keep track on how your team is contributing towards both team and organisational objectives and to identify when things are not going according to plan. This course will help you to establish effective KPIs and review performance against them.
Learn to manage the disciplinary process effectively
No one likes to manage staff through a disciplinary process – it can be challenging. But, if you manage a team and have leadership responsibilities you need to know the correct process and procedures to undertake and manage a disciplinary process that ensures a good outcome.
Develop your team and their skills
Good leaders not only spend time on their own professional and personal development, they are committed to making sure their team members also have a sound development plan that encourages high performance. What are the components of a good development and training plan and how do you develop and manage one for your team? Where does the performance review process fit into the picture and how do you use it to grow your team members? Learn the answers on this course.
Learn resource management
Effective performance relies on the identification of appropriate and required resources. This course will help you to identify the resources required for completion of a project and also the appropriate and timely allocation of resource to ensure success.
Become flexible and responsive
Because the best laid plans can go awry you need to make sure that you are well equipped to manage workflow changes due to unplanned circumstances. This course will give you the skills to manage workflow and performance variations effectively and efficiently ensuring a professional outcome.
Course details
- Level: 4
- Credit: 15
- Course fee: $174.35 (domestic students). Includes GST.
- Duration: 10 weeks
- Indicative hours per week: 15
- EFTS: 0.125
How long will it take?
This course is delivered over 10 weeks. NZQA guidelines suggest up to 150 hours of total study time for a 15 credit course. So to complete this course successfully in the 10 weeks you must be prepared to devote approximately 15 hours per week to your study. Depending on your previous academic online experience and course level this may vary to a certain degree.
If you want to study as a full-time student you can enrol on more than one course at a time. Please speak to one of our enrolment coordinators for more information on 0800 328 269 or refer to https://www.studylink.govt.nz/about-studylink/glossary/full-time-definition.html
Testimonials

“The attraction to eCampus NZ was the opportunity to further my study and learning in a way that was cost-effective and flexible. As I work full-time, I used my evenings and weekends to complete 20 hours a week of study and holidays to catch up.”
Course Providers
eCampus NZ is offered by eight of New Zealand’s major tertiary providers including:
All qualifications will be awarded by one of these providers. Courses completed through eCampus NZ are industry recognised and accepted by the New Zealand Qualifications Authority (NZQA). Graduates will receive a certificate or diploma from the institution in which they enrolled, and if offered, may receive it at the institute’s graduation ceremony.